Aye, a jerk is a jerk is a... and so on.
The phone thing was kind of funny, but alas that would take so much energy. Say you laugh at the mean person? Some of these mindless mean spirits wouldn't get it anyway. They tend to stand in the center of some otherworld created in the realm of lost souls. Not to excuse the harm put upon others less apt to enter the pain giving extra heap of crap offered up to unknown gods (of this otherworld). We have tried kindness, wit and anger in return. There are no sure fire set of rules. Just to think some of these carry weapons. Slowly backing away from said person may work. But then no guts no glory, in a "perfect world" we should be allowed to duct tape their mouths shut and hang them over the edge until they learn some human kindness.
Thanks for the space to rant...
Have a wonder-filled day,
Colleen

When selling and telling them you do not know and will research the information and get back to them, they are usually Ok. But when you present them something and it changes because the industry is constantly changing, they strike back with; I have no confidence in you, I no longer want to work with you, your information changes constantly. Well in my world of work, it DOES CHANGE EVERYDAY! This is something they do not know and will not accept, instead they choose to put you down in front of others and go to your manager. This will end up in termination. I do my best and I am a very understanding and loving person of all people. I forgive this person for being so uninformed and blaming me for what are tritely changes.